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Step-by-step solution: why does my whirlpool washer keep saying sensing?

Daniel founded Tender Home Assist in 2021 with a vision to create smart home technology that helps families live more comfortably. He has over 15 years of experience in product development and holds several patents in home automation. Prior to starting Tender, Daniel was VP of Engineering at Anthropic, where...

What To Know

  • This message indicates that your washer is in the process of detecting the load size and water level to determine the optimal wash cycle.
  • A clogged drain pump or filter can prevent water from draining properly, causing the washer to remain in the “Sensing” stage.
  • Whether it’s an incorrect load size, a faulty water level sensor, or a more complex problem, addressing the underlying cause will restore your washer to its optimal performance.

If you’re experiencing the frustrating message “Sensing” on your Whirlpool washer, you’re not alone. This message indicates that your washer is in the process of detecting the load size and water level to determine the optimal wash cycle. However, if the message persists or appears repeatedly, it could be a sign of an underlying issue.

Potential Causes and Solutions

1. Incorrect Load Size or Distribution:

  • Ensure that the load is within the recommended capacity for your washer.
  • Distribute the laundry evenly throughout the drum to prevent an unbalanced load.

2. Faulty Water Level Sensor:

  • The water level sensor detects the amount of water in the drum. A faulty sensor can lead to incorrect sensing and the “Sensing” message.
  • Contact a qualified appliance repair technician to inspect and replace the sensor if necessary.

3. Clogged Drain Pump or Filter:

  • A clogged drain pump or filter can prevent water from draining properly, causing the washer to remain in the “Sensing” stage.
  • Clean the drain pump and filter regularly to ensure proper drainage.

4. Pressure Switch Failure:

  • The pressure switch monitors the water pressure in the drum. A faulty pressure switch can send incorrect signals to the washer, resulting in the “Sensing” message.
  • Replace the pressure switch with a new one.

5. Control Board Issues:

  • The control board is the central processing unit of the washer. A malfunctioning control board can cause a variety of issues, including the “Sensing” message.
  • Contact an appliance repair technician to diagnose and repair or replace the control board.

6. Power Surges or Voltage Fluctuations:

  • Power surges or voltage fluctuations can reset the washer’s electronic components, leading to the “Sensing” message.
  • Use a surge protector to protect your washer from power fluctuations.

7. Other Considerations:

  • Check if the water supply valves are fully open.
  • Ensure that the drain hose is not kinked or blocked.
  • Reset the washer by unplugging it for a few minutes and then plugging it back in.

In a nutshell: Resolving the “Sensing” Conundrum

By understanding the potential causes behind the “Sensing” message on your Whirlpool washer, you can take the necessary steps to resolve the issue. Whether it’s an incorrect load size, a faulty water level sensor, or a more complex problem, addressing the underlying cause will restore your washer to its optimal performance.

Basics You Wanted To Know

Q: Why does my washer keep saying “Sensing” even after I’ve followed the troubleshooting steps?

A: It may indicate a more complex issue that requires professional diagnosis and repair. Contact an appliance repair technician for assistance.

Q: Can I use my washer even if it’s displaying the “Sensing” message?

A: It’s not recommended to use the washer while the “Sensing” message is displayed. It could lead to incorrect wash cycles, poor cleaning results, or further damage to the washer.

Q: How often should I clean the drain pump and filter?

A: Cleaning the drain pump and filter every 3-6 months is recommended to prevent clogs and ensure proper drainage.

Daniel Jones

Daniel founded Tender Home Assist in 2021 with a vision to create smart home technology that helps families live more comfortably. He has over 15 years of experience in product development and holds several patents in home automation. Prior to starting Tender, Daniel was VP of Engineering at Anthropic, where he led the team that developed AI-powered climate control systems. He has a passion for designing products that are accessible to everyone and make daily tasks effortless. In his free time, Daniel enjoys spending time with his wife and two children. He also volunteers with a local nonprofit that provides weatherization services to low-income homeowners. Daniel is dedicated to helping more families benefit from smart home tech through his work at Tender Home Assist.
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