Pure and convenient: discover the secrets to setting up your primo water dispenser

Are you ready to elevate your hydration game with a Primo water dispenser? Setting up your dispenser is a breeze, and this comprehensive guide will walk you through the process step by step. Whether you’re a first-time user or just need a refresher, this guide has got you covered.

Unboxing and Assembly

1. Unbox the Dispenser: Remove the dispenser from the box and place it on a stable surface.
2. Insert the Drip Tray: Locate the drip tray and insert it into the bottom of the dispenser.
3. Assemble the Stand: If your dispenser comes with a stand, assemble it according to the instructions provided.

Connecting the Water Bottle

1. Remove the Cap: Remove the cap from the 5-gallon Primo water bottle.
2. Invert the Bottle: Turn the bottle upside down and insert it into the dispenser.
3. Tighten the Collar: Securely tighten the collar around the bottle to prevent leaks.

Priming the Dispenser

1. Open the Spigot: Turn the spigot on to allow air to escape from the system.
2. Pump the Handle: Pump the handle several times until water begins to flow.
3. Close the Spigot: Once water starts flowing, close the spigot to stop the priming process.

Choosing a Water Temperature

1. Cold Water: If you prefer cold water, flip the switch on the front of the dispenser to the “Cold” setting.
2. Room Temperature: For room temperature water, leave the switch in the “Off” position.
3. Hot Water (Optional): Some dispensers feature a hot water option. If yours does, flip the switch to the “Hot” setting.

Maintaining Your Dispenser

1. Cleaning the Drip Tray: Regularly empty and clean the drip tray to prevent mold and bacteria buildup.
2. Sanitizing the Dispenser: Periodically sanitize the dispenser using a solution of 1 teaspoon of bleach per gallon of water.
3. Replacing the Water Bottle: Replace the water bottle when it is empty or when it reaches its expiration date.

Troubleshooting Common Issues

1. No Water Flowing: Ensure that the water bottle is properly inserted and the collar is tightened. Prime the dispenser again if necessary.
2. Water Leaking: Check for any loose connections or damage to the dispenser. Tighten any loose parts and contact Primo customer support if the leak persists.
3. Cold Water Not Cold Enough: Adjust the temperature setting to “Colder” or consider using a water bottle that has been refrigerated.

Basics You Wanted To Know

Q: How often should I replace the water bottle?
A: Replace the water bottle when it is empty or when it reaches its expiration date, typically every 2-3 weeks.

Q: Can I use tap water in my Primo dispenser?
A: No, Primo water dispensers are designed to use only Primo 5-gallon water bottles. Tap water may contain impurities that can damage the dispenser.

Q: How do I clean the exterior of my dispenser?
A: Use a damp cloth and mild detergent to clean the exterior of the dispenser. Avoid using abrasive cleaners or scrubbing pads.