Maximize your generator’s potential: how to register your generac brand product

In the face of power outages and emergencies, a Generac generator stands as a beacon of reliability, providing essential backup power to your home or business. To ensure optimal performance and warranty coverage, registering your Generac generator is crucial. This step-by-step guide will empower you with the knowledge and resources to seamlessly register your generator, unlocking its full potential.

Step 1: Locate the Model and Serial Number

Identify the model and serial number of your Generac generator, typically located on a label attached to the unit. These numbers are essential for registering your generator online.

Step 2: Visit the Generac Website

Navigate to the Generac website at www.generac.com. From the homepage, hover over the “Support” tab and select “Product Registration.”

Step 3: Create an Account

If you do not have an existing Generac account, click on “Create an Account” and follow the prompts to create a new one. This account will serve as your gateway to registering your generator and accessing other support services.

Step 4: Register Your Generator

Once logged in, click on “Register Your Product.” Enter the model and serial number of your generator in the designated fields. Provide additional information such as the purchase date and installation details.

Step 5: Activate Your Warranty

Upon completing the registration process, Generac will send you an email with a link to activate your warranty. Click on the link and follow the instructions to activate your warranty coverage.

Step 6: Benefits of Registering Your Generac Generator

• Extended Warranty: Registering your generator extends the standard warranty coverage, providing peace of mind in the event of any issues.
• Technical Support: Registered generators qualify for expedited technical support, ensuring prompt assistance when you need it most.
• Product Updates: Generac will notify you of any product updates, safety recalls, or service bulletins related to your generator.
• Optional Extended Warranty: You may be eligible to purchase an extended warranty to further protect your investment.

Step 7: Troubleshooting Registration Issues

If you encounter any difficulties during the registration process, refer to the following troubleshooting tips:

• Verify that you have entered the correct model and serial number.
• Check your internet connection and ensure it is stable.
• Clear your browser’s cache and cookies.
• Contact Generac customer support for assistance.

Questions You May Have

Q1: Why should I register my Generac generator?
A: Registering your generator extends your warranty coverage, provides access to technical support, and keeps you informed of product updates.

Q2: Can I register my generator over the phone?
A: No, currently, you can only register your Generac generator online through the Generac website.

Q3: What happens if I don’t register my generator?
A: By not registering your generator, you may miss out on extended warranty coverage and access to technical support.

Q4: How long does it take for my warranty to be activated?
A: After completing the registration process, Generac will send you an email with a link to activate your warranty. Activation typically takes a few days.

Q5: Can I register my generator after the purchase date has passed?
A: Yes, you can register your generator after the purchase date, but it is recommended to register it as soon as possible to ensure maximum warranty coverage.