Unlock remote monitoring: how to connect your generac generator to your phone link included
What To Know
- In the event of a power outage, a Generac generator can provide reliable backup power to your home or business.
- To enhance your convenience and control, you can connect your Generac generator to the Mobile Link™ system, allowing you to monitor and manage your generator remotely from your smartphone or tablet.
- The Mobile Link system has a range of up to 100 feet between the gateway and the generator.
In the event of a power outage, a Generac generator can provide reliable backup power to your home or business. To enhance your convenience and control, you can connect your Generac generator to the Mobile Link™ system, allowing you to monitor and manage your generator remotely from your smartphone or tablet.
Benefits of Connecting to Mobile Link
- Remote Monitoring: Keep an eye on your generator’s status, including fuel levels, operating hours, and maintenance alerts, from anywhere with an internet connection.
- Remote Control: Start, stop, and adjust the power settings of your generator remotely, even when you’re away from home.
- Notifications: Receive alerts for critical events, such as low fuel, maintenance reminders, or power outages, ensuring you’re always aware of your generator’s status.
- Historical Data: Track your generator’s performance history, including runtime, fuel consumption, and maintenance intervals, for easier troubleshooting and planning.
- Enhanced Peace of Mind: Knowing that you can monitor and control your generator remotely provides peace of mind, especially during extended power outages.
Prerequisites
Before you can connect your Generac generator to Mobile Link, you’ll need the following:
- A compatible Generac generator with Mobile Link capability
- A Mobile Link gateway device
- A smartphone or tablet with the Mobile Link app installed
- An active Wi-Fi or cellular data connection
Step-by-Step Connection Guide
1. Install the Mobile Link Gateway
- Place the Mobile Link gateway near your generator, within 100 feet.
- Connect the gateway to a power source using the included power adapter.
- Connect the gateway to your Wi-Fi network or cellular data plan.
2. Connect the Generator to the Gateway
- Locate the Mobile Link port on your generator.
- Connect the Mobile Link cable (included with the gateway) to the port.
- Ensure that the cable is securely plugged in.
3. Configure the Mobile Link App
- Download and install the Mobile Link app on your smartphone or tablet.
- Create an account and log in.
- Follow the in-app instructions to add your generator to your account.
4. Pair the Gateway and Generator
- Once your generator is added to your account, the app will guide you through the pairing process.
- Press the “Pair” button on the Mobile Link gateway.
- Input the pairing code displayed on the generator’s control panel.
5. Test the Connection
- Once the pairing is complete, start your generator.
- Open the Mobile Link app and verify that your generator is online and responding to commands.
Advanced Features
In addition to the basic remote monitoring and control features, Mobile Link offers several advanced capabilities:
- Scheduled Maintenance Reminders: Set up automatic reminders for regular maintenance tasks, such as oil changes and spark plug replacements.
- Generator Sharing: Grant access to your generator to trusted family members or service technicians for remote assistance.
- Dealer Support: Connect with your local Generac dealer for troubleshooting and support directly from the app.
Troubleshooting
If you’re experiencing issues connecting your Generac generator to Mobile Link, try the following:
- Check that the Mobile Link gateway is powered on and connected to your Wi-Fi network.
- Ensure that the Mobile Link cable is securely connected to both the generator and the gateway.
- Restart the Mobile Link gateway and the generator.
- Reset the Mobile Link system by pressing and holding the “Reset” button on the gateway for 10 seconds.
- Contact Generac customer support for further assistance.
Enhanced Connectivity for Peace of Mind
By connecting your Generac generator to Mobile Link, you gain unparalleled control and convenience over your backup power. With remote monitoring, control, and notifications, you can ensure that your generator is always ready to provide reliable power when you need it most.
Questions We Hear a Lot
Q1: What is the range of the Mobile Link system?
A: The Mobile Link system has a range of up to 100 feet between the gateway and the generator.
Q2: Can I connect multiple generators to Mobile Link?
A: Yes, you can connect up to 4 generators to a single Mobile Link gateway.
Q3: Is the Mobile Link app free to use?
A: Yes, the Mobile Link app is free to download and use.
Q4: Can I control my generator with the Mobile Link app if I’m not at home?
A: Yes, as long as your smartphone or tablet has an active internet connection, you can control your generator remotely from anywhere.
Q5: What happens if my Wi-Fi or cellular data connection is lost?
A: The Mobile Link system will automatically switch to a cellular data backup connection to ensure that you can still monitor and control your generator.