Samsung tv warranty: essential guide to coverage, duration, and exclusions

When investing in a state-of-the-art Samsung TV, it’s crucial to understand the warranty coverage that comes with it. Does Samsung TV come with warranty? Yes, it does! Samsung offers a comprehensive warranty program to ensure peace of mind and protect your investment. This blog post will delve into the details of Samsung TV warranty, including its duration, coverage, and how to make a warranty claim.

Warranty Duration

Samsung TVs come with a standard warranty period of 12 months from the date of purchase. This warranty covers defects in materials and workmanship under normal use.

Warranty Coverage

The Samsung TV warranty covers the following components:

• Panel: The screen that displays the image.
• Backlight: The light source that illuminates the panel.
• Tuner: The device that receives TV signals.
• Power supply: The component that provides electricity to the TV.
• Remote control: The device used to operate the TV.

Exclusions from Warranty

The Samsung TV warranty does not cover the following:

• Damage caused by misuse, neglect, or accidents.
• Damage caused by unauthorized repairs or modifications.
• Cosmetic damage, such as scratches or dents.
• Damage caused by natural disasters or power surges.
• Software issues or updates.

How to Make a Warranty Claim

If you experience a problem with your Samsung TV during the warranty period, you can make a warranty claim by following these steps:

1. Contact Samsung customer support at 1-800-SAMSUNG (1-800-726-7864).
2. Provide the model number and serial number of your TV.
3. Describe the problem you are experiencing.
4. Samsung will schedule a technician to visit your home and diagnose the problem.
5. If the problem is covered by the warranty, the technician will repair or replace the defective component.

Extended Warranty Options

In addition to the standard 12-month warranty, Samsung offers extended warranty options that can provide additional coverage for a longer period of time. These extended warranties can be purchased at the time of purchase or within 30 days of the original purchase date.

Benefits of Samsung TV Warranty

• Peace of mind knowing that your investment is protected.
• Free repairs or replacements for covered defects.
• Convenient in-home service for warranty claims.
• Extended warranty options for longer coverage.

The Bottom Line: Securing Your Samsung TV Investment

Samsung TV warranty provides a safety net for your investment, ensuring that you can enjoy your entertainment experience without worrying about costly repairs. By understanding the warranty coverage and how to make a claim, you can maximize the benefits of your Samsung TV and enjoy years of uninterrupted entertainment.

Questions You May Have

1. How long is the Samsung TV warranty?
The standard warranty period for Samsung TVs is 12 months from the date of purchase.

2. What does the Samsung TV warranty cover?
The warranty covers defects in materials and workmanship in the panel, backlight, tuner, power supply, and remote control.

3. What is not covered by the Samsung TV warranty?
The warranty does not cover damage caused by misuse, neglect, unauthorized repairs, cosmetic damage, natural disasters, power surges, software issues, or updates.

4. How do I make a warranty claim for my Samsung TV?
Contact Samsung customer support at 1-800-SAMSUNG (1-800-726-7864), provide the model number and serial number of your TV, and describe the problem you are experiencing.

5. Can I purchase an extended warranty for my Samsung TV?
Yes, Samsung offers extended warranty options that can provide additional coverage for a longer period of time.