Can i return my shark vacuum? avoid the pitfalls and get your money back
What To Know
- If you have any questions about the Shark vacuum return policy or need assistance with a return, you can contact Shark customer service at.
- Can I return a Shark vacuum purchased from a third-party retailer.
- You can only return a Shark vacuum purchased from a third-party retailer to that specific retailer.
Are you facing buyer‘s remorse after purchasing a Shark vacuum cleaner? Fret not! This comprehensive guide will delve into the Shark vacuum return policy, providing you with all the necessary information to make an informed decision.
Shark Vacuum Return Time Frame
The standard return period for Shark vacuums is 30 days from the date of purchase. This applies to both online and in-store purchases. However, it’s important to note that some retailers may offer extended return periods, so it’s always best to check with the specific store where you bought the vacuum.
Conditions for Returns
To be eligible for a return, your Shark vacuum must meet the following conditions:
- It must be in its original packaging and in resalable condition.
- It must include all original accessories and documentation.
- It must not have been used or damaged.
Return Methods
There are several ways to return your Shark vacuum:
- Online: If you purchased the vacuum online, you can initiate a return through the retailer’s website.
- In-store: You can return the vacuum to the store where you bought it.
- Contact Shark directly: You can contact Shark customer service at 1-800-798-7398 to arrange a return.
Refund Options
Once your return is processed, you will receive a refund in the amount of the original purchase price. The refund will be issued to the same payment method used for the purchase.
Exceptions to the Return Policy
There are a few exceptions to the Shark vacuum return policy:
- Used or damaged vacuums: Vacuums that have been used or damaged are not eligible for return.
- Final sale items: Vacuums that are marked as “final sale” are not eligible for return.
- Purchases from unauthorized retailers: Vacuums purchased from unauthorized retailers are not eligible for return.
How to Contact Shark Customer Service
If you have any questions about the Shark vacuum return policy or need assistance with a return, you can contact Shark customer service at:
- Phone: 1-800-798-7398
- Email: support@sharkclean.com
Alternative Options if You Can’t Return Your Vacuum
If you’re unable to return your Shark vacuum, there are a few alternative options available to you:
- Sell it online: You can try to sell your vacuum on websites like eBay or Craigslist.
- Donate it: You can donate your vacuum to a local charity or homeless shelter.
- Contact Shark for repair: If your vacuum is malfunctioning, you can contact Shark customer service to arrange a repair.
Frequently Asked Questions
Can I return a Shark vacuum after 30 days?
No, the standard return period for Shark vacuums is 30 days from the date of purchase. However, some retailers may offer extended return periods.
What if my Shark vacuum is damaged?
Used or damaged vacuums are not eligible for return. You can contact Shark customer service to arrange a repair.
How long does it take to process a return?
Returns are typically processed within 14 business days.
Can I return a Shark vacuum purchased from a third-party retailer?
You can only return a Shark vacuum purchased from a third-party retailer to that specific retailer.
What should I do if I lose my receipt?
If you lose your receipt, you can provide Shark customer service with proof of purchase, such as a bank statement or credit card statement.