Precision guaranteed: kobalt tape measure delivers unmatched accuracy with lifetime warranty
What To Know
- This warranty extends to the original purchaser and covers any defects in materials or workmanship for the life of the product.
- The warranty does not, however, cover normal wear and tear, misuse, or modifications made to the tape measure.
- Kobalt’s lifetime warranty covers a wide range of defects that may arise during the normal use of the tape measure.
Are Kobalt tape measures covered by a lifetime warranty? This question has been swirling in the minds of countless DIY enthusiasts, contractors, and home improvement professionals alike. In this comprehensive guide, we will delve into the intricacies of Kobalt’s lifetime warranty, exploring its coverage, limitations, and how to navigate warranty claims effectively.
Understanding Kobalt’s Lifetime Warranty
Kobalt, renowned for its robust and reliable tools, offers a lifetime warranty on its tape measures. This warranty extends to the original purchaser and covers any defects in materials or workmanship for the life of the product. The warranty does not, however, cover normal wear and tear, misuse, or modifications made to the tape measure.
Coverage Under the Lifetime Warranty
Kobalt’s lifetime warranty covers a wide range of defects that may arise during the normal use of the tape measure. These defects include:
- Broken or cracked housing
- Malfunctioning locking mechanism
- Inaccurate measurements
- Worn or damaged blade
Exclusions from the Lifetime Warranty
While Kobalt’s lifetime warranty provides extensive coverage, it does not extend to the following:
- Damage caused by misuse, neglect, or accidents
- Rust or corrosion due to improper storage or maintenance
- Modifications or alterations made to the tape measure
- Normal wear and tear, such as scratches or fading
How to File a Warranty Claim
If you encounter any defects covered by Kobalt’s lifetime warranty, you can file a warranty claim by following these steps:
1. Contact Kobalt’s customer service department by phone or email.
2. Provide proof of purchase (e.g., receipt or invoice).
3. Describe the defect in detail and provide any supporting documentation (e.g., photos or videos).
4. Ship the defective tape measure to Kobalt’s designated repair facility.
Warranty Repair or Replacement
Upon receiving your warranty claim, Kobalt will assess the defect and determine the appropriate course of action. In most cases, Kobalt will either repair or replace the defective tape measure. The repaired or replacement tape measure will be shipped back to you free of charge.
Maintaining Your Tape Measure for Longevity
To maximize the lifespan of your Kobalt tape measure and avoid premature warranty claims, it is essential to follow proper maintenance practices:
- Store the tape measure in a dry, protected location.
- Clean the tape measure regularly with a damp cloth.
- Lubricate the locking mechanism periodically to ensure smooth operation.
- Avoid exposing the tape measure to extreme temperatures or moisture.
Frequently Asked Questions
1. Does the lifetime warranty cover lost or stolen tape measures?
No, the lifetime warranty does not cover lost or stolen tape measures.
2. Can I transfer the lifetime warranty to another person?
No, the lifetime warranty is only valid for the original purchaser.
3. How long does it usually take to process a warranty claim?
Warranty claims are typically processed within 2-4 weeks after receipt of the defective tape measure.